Fri, 23 July 2021

OFFICIAL PORTAL

Alor Gajah Municipal Council

SERVICES
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Client’s Charter

Client charter amendment after meeting effective client charter review in June 2009

No. Services Duration
1
Simultaneous processing for Sell Then Build concept (JKB)
142 days
2
Simultaneous processing for Build Then Sell concept (BKJ), Impar Tinggi Project and Foreign Investment as well as government projects.
92 days
3
Process and provide Planning Permission Review
14 days
4
Process and provide Development Review
14 days
5
Process and decide on the A Category applications (Single House)
30 days
6
Process and decide on the B Category applications (Houses other than Single House)
30 days
7
Process and decide on the C Category applications (Industry)
30 days
8
Process and decide on the D Category applications :-
   a)  House Renovation
   b)  Exclude House Renovation

4 days

30 days

9
Process and decide on the Building Temporary Permit
30 days
10
Provide service and produce tax bill
2 times a year (15 January and 15 July every year)
11
Process and decide on the MPAG building rental applications
30 days
12
Process and decide on the licence applications
14 days
13
Process and decide on the temporary licence applications
4 days
14
Provide rubbish collection service in town area
everyday
15
Provide rubbish collection service in housing and rural
3 times a week
16
Process and decide on engineering plan approval applications
21 days
17
Process and decide onMemproses dan membuat keputusan permohonan kelulusan Pelan Landskap
21 days
18
Process Payment
10 days
19
Give public complaint feedback
2 days
20
Public complaint acceptance declaration
1 day
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